© 2016 by Ibis Way Guest House.

TERMS & CONDITIONS 

Booking is essential.

The premises are walking distance from the dam.

Meals are optional and a set menu is available and is.not included in the accommodation rate.

Reservations only confirmed upon 50% deposit, payable upon booking.

Prices are subject to change without prior notice and peak rates will be charged accordingly.

Some independent travel agents and websites might have added commission onto our rates.

Unfortunately, we do not accept single night bookings over weekends, a minimum stay of 2 nights.

* Being situated in a peaceful residential estate, we are obligated to consider neighbours and other guests - no noise, music, functions, private parties, group socials and/or braais allowed.

* The right of admission is reserved - Only paying guests are allowed in the estate and no visitors will be allowed for any reason whatsoever.

Arrival time: 15:00. Departure time: 10:00 (R100 per hour levied thereafter).

Rooms serviced daily 08:00 to 13:00 - Please allow our household staff access to your room during these hours.

Breakfast available from 07:00.

Cancellation policy applies.

CANCELLATION POLICY

Booking changes & date amendments will be dealt with equivalent to cancellations.

We respectfully request guests not to put us in this position. We hate to be unkind, but unfortunately we have to be strict as per the standard SA accommodation cancellation policy. As we are a small but popular company high in demand, we constantly show potential guests away, thus losing income when bookings should be cancelled, postponed or amended less than 1 month in advance. Should you be unable to fulfill your booking, you are welcome to inform us that you will be sending someone in your place. Policy applies, irrelevant of the booking date.

Less than 30 days (1 month) prior to arrival: 100% charge for the total reserved period, including booking postponements or amendments - no refund. No booking postponements will be accepted regrettably.

More than 30 days (1 month) prior to arrival: 50% charged for a total reserved period, refund 50%

In case of any refund, a R350 admin handling fee will be charged.

No refunds after arrival will be considered whatsoever for whatever unforeseen circumstance or disgruntled or dissatisfied issues and guests will be responsible for the total booking amount as well as all extras of the entire booked period.